Returns & Exchanges

At TBS Bike Parts, we want to ensure you are completely satisfied with your components; therefore, we offer a 30-day return policy on all unused and uninstalled items in their original packaging. Please note that return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect.

1

Verify Eligibility

Ensure your bike parts are in brand new condition, have not been mounted, and include all original tags and retail packaging.

2

Request an RMA

Contact our support team with your order number to receive a Return Merchandise Authorization (RMA) number and the return shipping address.

3

Secure Packaging

Pack your items securely in a sturdy shipping box to prevent damage during transit, clearly marking the RMA number on the outside.

4

Refund Processing

Once our technicians inspect the returned parts, we will process your refund to the original payment method within 3-5 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing